We are a small but mighty team.
Our story all began with a question. Why doesn’t everyone have great, affordable IT support?
We set out to change that - to build a company that goes beyond traditional IT services, making your business our business.
Our mission is simple - to make enterprise-grade IT accessible to every business, no matter the size. We believe in honesty, reliability, and technology that works for people, not against them.
Too many businesses put up with IT support that forgets what really matters - you.
We started Beyond IT to change that. We believe support should go beyond fixing issues - it should empower you with reliable systems, clear guidance, and technology that works with you, not against you. And it should all come at a cost that’s accessible to everyone - even sole traders.
We understand that no two businesses work the same way, so we take the time to learn how you operate. That way, we can provide the right tools, support, and guidance to make your workday smoother and your systems stronger.
No matter your size or sector, we believe every business deserves reliable, proactive IT support that just works.
After years in the industry, we saw too many businesses struggling with technology that held them back - and support that didn’t truly understand their needs. That’s why we built Beyond IT: to deliver dependable, people-first support that helps businesses run smoothly and securely.
With decades of experience across sectors like retail, healthcare, and professional services, our team has faced - and solved - just about every IT challenge there is. That expertise drives us to constantly improve, bringing you the best service and solutions possible.
At Beyond IT, our team is your team. We’re approachable, down-to-earth, and always ready to help - whether you’re troubleshooting an issue or just need advice.
Based in the heart of South Wales and supporting clients across the UK and beyond, we’re here to keep your business connected, protected, and moving forward.
Leading with Technology, Delivering with Value
We believe in using the best tools available to keep your business secure, efficient, and ahead of the curve. From industry-leading security platforms to cutting-edge automation, we choose technology that delivers real-world protection and performance - not just promises.
Our forward-thinking approach ensures that we’re always looking to what’s next, adopting new and emerging technologies that create genuine value for our customers. We don’t just follow trends; we embrace innovation that makes a measurable difference to your business operations.
Being future-ready doesn’t have to come at a premium. We’re committed to making enterprise-grade solutions accessible, offering modern IT services that are both powerful and affordable. With Beyond IT, you can have confidence that your technology is not only ready for today’s challenges but prepared for tomorrow’s opportunities.
Delivering More Than Just IT Support
We believe great support starts with understanding your business, your people, and your goals. We don’t offer one-size-fits-all solutions; we build IT that fits you.
Where others react, we stay one step ahead. Our proactive monitoring and maintenance mean most issues are fixed before you even notice them. And when you do need us, you’ll always speak to a real person who knows your setup - not a faceless helpdesk.
We combine enterprise-grade technology with a personal touch, bringing you the same tools and protection used by large organisations, but at a price designed for every business - whether you’re small and growing or a long time established enterprise. It’s that balance of innovation, care, and affordability that sets us apart.
With us as your IT partner, you’ll get cutting-edge solutions and enterprise-grade protection backed by a friendly, approachable team who genuinely care about your success. With Beyond IT, you’re not just another client — you’re a partner.
Redefining What IT Support Should Be
True IT support goes beyond keeping your systems running - it keeps them secure. At Beyond IT, security is built into everything we do, not added on as an afterthought. From endpoint protection and data backups to advanced threat monitoring and email security, we use industry-leading tools to keep your business safe around the clock.
Our services are built with Cyber Essentials principles at their core - helping you meet recognised UK security standards and giving you peace of mind that your business is protected against the most common cyber threats. Whether it’s safeguarding data, preventing phishing attacks, or securing devices, we’ve got it covered.
As Microsoft 365 specialists, we follow best practices for identity protection, multi-factor authentication, and data loss prevention, ensuring your cloud environment remains both secure and compliant.
But great security isn’t just about technology - it’s about trust. Our team explains everything in plain English, helping you make informed decisions without the jargon. We believe in transparency, resilience, and giving you confidence that your business is ready for whatever comes next.
Embracing the Future of Technology
Technology never stands still - and neither do we. At Beyond IT, we believe the best way to protect and empower our clients is by always looking ahead. That means choosing the right products, adopting new innovations, and helping your business stay ready for whatever comes next.
We don’t just follow trends; we carefully evaluate emerging technologies to ensure they bring real benefit, reliability, and security to your organisation. Whether it’s the latest in cloud solutions, automation, or cybersecurity, we make sure you have access to the tools that keep you competitive and future-ready.
We’re committed to keeping our clients at the forefront of progress - guiding you through every stage of digital evolution and ensuring your technology continues to work smarter, faster, and more securely with every step forward.
Connecting Businesses and the Community
Beyond IT was founded in the heart of South Wales, and our community is at the centre of everything we do. We’re proud to support local businesses, helping them grow and thrive through reliable, modern technology that empowers them to do more.
We believe strong local connections build stronger businesses. Whether we’re helping a start-up take its first steps online or supporting an established organisation through digital transformation, our goal is always the same - to make technology simple, secure, and accessible for everyone.
As we continue to expand across the UK and beyond, we’ll never lose sight of our roots. The values that drive us - honesty, reliability, and a genuine care for the people we work with - all stem from the community that helped us start this journey.
Taking care of our planet
Green initiatives are a core foundation of our business. That’s why we teamed up with Ecologi, the UK’s leading climate platform, to plant a tree every month for each computer that we support.
By choosing our services, you can take pride in knowing you're actively contributing to the fight against climate change and deforestation.
What’s more, if you want to help us in our mission to help the planet stay green, you can always donate to our mission either direct to us every month or directly on the platform at your own time and get a permanent, dedicated spot in our digital rainforest!
People first approach
We’re all about our people, empowering our staff every day with the tools, knowledge and care that will continue to drive them.
Every Beyond employee has their own story to tell, with their own blend of knowledge and creativity that drives our innovation and passion.
It’s that unique aspect of every individual which truly empowers the achievements we make every day. Our success is driven by our unique team, their diverse journeys, brilliant minds and their unwavering passion.
Without our team, we wouldn’t be where we are today, and that is always something we are proud of.
Uniqueness celebrated
We’re committed to fostering an inclusive and welcoming environment for everyone. We celebrate diversity and are dedicated to ensuring that all individuals, regardless of their sexual orientation, gender identity, or expression, feel valued and respected.
Our commitment to inclusivity is reflected in our policies, practices, and everyday interactions. We believe in equality and strive to create a space where all voices are heard and every person can thrive.
Together, we can build a more inclusive community.
Compassion led
We recognise that life doesn’t pause when you’re at work. Everyone’s journey is different - whether you're navigating family responsibilities, personal challenges, or medical needs, we’re here to support you.
Need a mental health day?
Want to be there for your child’s first day of school?
Managing a health issue?
Or simply need time to recharge?
Our compassion-led policies are built with real life in mind. Because at the end of the day, our people are our business - and we’ll never lose sight of the humans behind the work.
Join the family
We’re not just passionate about technology - we’re passionate about people. Whether it’s our customers or our team, we believe in building genuine relationships grounded in trust, support, and shared success.
Here, you’ll be empowered to grow, innovate, and make a real impact every day. This isn’t just a job - it’s the start of a career journey that evolves with you, supported by a close-knit team that feels more like family.
If you're looking for a place where your voice matters, your growth is championed, and your passion for tech is celebrated, then you're in the right place.
Meet the team
Anthony Parsons
Chief Executive Officer
Laura Johns
Technical Support
Jordan Bouglas
Technical Support