The True Cost of Downtime – And How to Avoid It

Imagine your business comes to a halt for just one hour.

No email. No files. No systems. No sales.

For many businesses, that’s not just frustrating — it’s expensive.

At Beyond, we help organisations understand that downtime isn’t just an IT issue — it’s a business risk with real financial, operational, and reputational consequences.

What Does Downtime Actually Cost?

It depends on your industry, team size, and the nature of the outage — but here are some ballpark figures:

  • Pingdom suggests an average range of £1800 to £7000 per minute as the potential cost of downtime across all types of businesses.

  • Lost productivity from a full day of downtime for a 10-person company can easily exceed £1,500+

  • Customer churn and lost sales can compound the damage

  • Your brand reputation takes a hit if customers experience delays or disruption

It’s not just about money — it’s about momentum, trust, and business continuity.

Common Causes of Downtime

Most outages are preventable. These are the biggest culprits we see:

  • Outdated or unpatched systems

  • Servers not protected by a UPS system

  • Broadband lines without a backup connection

  • Poor backup and disaster recovery planning

  • Cyberattacks like ransomware

  • Failing hardware or networks

  • Misconfigured cloud environments

  • Reactive IT support that’s too slow to respond

Downtime and Cybersecurity: A Growing Risk

Cybersecurity incidents are now a leading cause of downtime.

A single phishing email or unpatched vulnerability can lead to:

  • Data loss

  • Reputation loss

  • Network lockouts

  • Regulatory penalties

  • Days (or weeks) of recovery

That's why Cyber Essentials recommends proactive security controls like:

  • Timely patching

  • Malware protection

  • Access control

  • Backups and business continuity

Beyond helps clients meet and exceed these standards — so that when threats do occur, they don’t become disasters.

How We Help You Avoid Downtime

Our managed services are built around prevention and resilience, including:

  • 24/7 system monitoring

  • Regular patching and updates

  • Backup and disaster recovery (with recovery time objectives)

  • Redundancy and cloud continuity

  • Endpoint security and threat detection

  • Strategic IT planning to reduce single points of failure

We don’t just help you get back online — we make sure you stay online.

Real Talk: You Can't Afford NOT to Plan

Downtime can hit anyone — and it doesn’t always come from external threats. Internal mistakes or neglected systems are just as dangerous.

Planning ahead with resilient IT infrastructure, regular testing, and strategic support is the smartest move you can make.

Final Word

If your business doesn’t have a downtime prevention plan, now’s the time.

Plan for the worst, guarantee the best

Let’s talk about how we can help you avoid costly outages, improve your resilience, and give you peace of mind — whatever comes your way.

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Cyber Insurance is Changing – Is Your Business Prepared?

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Reactive vs Proactive IT – Why the Old Way Doesn’t Work Anymore